Terms of Sale

About these terms

These terms apply to every purchase from bobbybowphoto.com (the "Site"), which is operated by BobbyBow Photo, LLC, a Colorado limited liability company doing business as Bobby Bow Photo ("we", "us"). By placing an order, you agree to these terms and to our Privacy Policy.

Our prints

Every print is made to order after you buy it. By default, our prints are produced by our print lab partner on lustre photographic art paper, 240gsm, and are sold unframed. Each photograph is offered only in sizes that match its own proportions, so the image is not cropped to fit.

We work to show each photograph accurately, but colors and brightness on a screen depend on the device and its settings, so a print may look slightly different from what you saw on screen. Sizes are listed in inches and refer to the paper size.

Prices and payment

Prices are listed in US dollars. Shipping and any applicable sales tax are calculated and shown at checkout before you pay.

Payments are processed by Stripe. We accept the payment methods shown at checkout, which may include cards, Apple Pay, Google Pay and other options. Some options, such as pay-later services, are provided by third parties under their own terms.

If a price on the Site is wrong because of an error, we may cancel the affected order and refund you in full, even after you have received an order confirmation.

Order confirmation

After you pay, you will receive a receipt by email. Your order is accepted when it is sent to our print lab. We may decline or cancel an order, for example if we suspect fraud or cannot fulfill it, in which case we will refund any payment in full.

Shipping

We currently ship within the United States only. Orders are printed and then shipped by a carrier chosen by our print lab. When your order ships, we will email you a tracking link. If an order is shipped in more than one package, you will receive a tracking link for each.

Production and delivery times shown on the Site or in emails are estimates and are not guaranteed.

Please make sure your shipping address is correct before you pay. We are not responsible for orders sent to an incorrect address that you provided. If your order is lost in transit, please contact us.

Cancellations and changes

If you need to cancel or change an order, email us at info@bobbybowphoto.com as soon as you can. Every print is made to order, so whether we can cancel or change it depends on whether our print lab has already started printing it. We will do our best, but we cannot guarantee it. If we are able to cancel, we will refund you in full. If we make a change, we will charge or refund any difference in price.

Returns, reprints and refunds

Because every print is made to order, we do not accept returns or exchanges if you change your mind.

If your print arrives damaged, has a printing defect, or is not the print or size you ordered, email us at info@bobbybowphoto.com within 30 days of delivery with your order details and photos of the problem, including the packaging if the print was damaged in transit. We will send you a replacement at no charge or, if you prefer, refund the affected item. You will not need to send the damaged print back unless we ask.

Refunds are issued to your original payment method. Your bank or card issuer may take several business days to show the refund.

Copyright and permitted use

All photographs on the Site are the copyrighted work of Rob Bowman. When you buy a print, you own that physical print and may display it, give it away or resell it as a physical object. Buying a print does not give you any rights in the photograph itself. You may not copy, scan, reproduce, publish, alter or make any commercial use of the photograph, in print or digitally, without our written permission.

The images on the Site are provided for viewing only. You may not download, copy or use them for any other purpose without our written permission.

Using the Site

You agree not to misuse the Site, including by attempting to interfere with its operation, access it by automated means for purposes other than ordinary browsing, or use it to place fraudulent orders.

Disclaimers and limitation of liability

The Site and our products are provided "as is" except as expressly stated in these terms. To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages arising from your use of the Site or any purchase, and our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these terms limits any rights you have under consumer protection laws that cannot be waived.

Governing law

These terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules. Any dispute arising from these terms or a purchase will be brought in the state or federal courts located in Jefferson County, Colorado, except where the law gives you the right to bring a claim elsewhere.

Changes to these terms

We may update these terms from time to time. The terms in effect when you place an order apply to that order. We will change the effective date at the top of this page when we make an update.

Contact us

Bobby Bow Photo
BobbyBow Photo, LLC.
info@bobbybowphoto.com